top of page
Terms & Conditions

TERMS & CONDITIONS

WeLux-Logo-Oro-trasparente.png

Introduction

Welcome to WELUX, a site available at https://www.welux.co.uk, owned and managed by Fabio Collini. Using WELUX, intended as a website (collectively, the "WELUX", the "Service", the "System") the User expressly agrees to have read, understood, and fully accepted our legal documentation consisting of Terms and Conditions, Privacy Policy, and Cookie Policy.


If the User does not accept the content of one or more clauses expressed in our legal documentation, please do not use our services.

In order to use the site, the User implicitly declares to have the faculty of accepting our legal documentation and to be in age. In the case of a minor, the User declares to operate under the supervision of an adult.


 

Changes to Agreements


Occasionally, we may make changes to the Service and/or our legal documentation at our discretion. When we make material changes to the legal documentation, we will notify users through the System. The continued use of WELUX after such changes involves an express acknowledgement and acceptance of the changes.


 

License and Copyright Policy


Following the DMCA (alias Digital Millennium Copyright Act) and the European Copyright Directive (alias EU 2019/790), WELUX Service and the content provided through it are owned by WELUX or its licensors. We grant users a limited, non-exclusive and revocable license for their personal and non-commercial use of the Service and to receive the multimedia content made available through our system in their country, based on the subscription or Trial selected (the "License ").

WELUX considers itself the owner of all the codes, graphics or computer contents present on the site. The user may not assign, transfer or sublicense the rights deriving from this License to third parties.

All WELUX trademarks, service marks, trade names, logos, domain names and all other features of WELUX brand are the exclusive property of WELUX This License does not grant you any right to use WELUX trademarks, service marks, trade names, logos, domain names, or other features of WELUX mark, whether for commercial or non-commercial use.

The user agrees not to use WELUX Service (including but not limited to its content) in any way that is not expressly provided for in these Conditions.

The third-party software collections included in WELUX Service are licensed according to the rules outlined in these Terms or the relevant license terms of such third parties.

 

Third Party Applications


WELUX, in order to properly provide its services, may (now or in the future) use third party applications, websites and content directly provided by third parties ("Third Party Applications"). The use of these applications is subject to their own conditions of use. You acknowledge and agree that WELUX is not responsible for any third-party application's behaviour, features, or content.

 


User Generated Content


WELUX users may (now or in the future) publish, upload and contribute ("post") Content on the Service, including text, messages, or reviews ("Content"). The user warrants that the Content does not violate the agreements in this document, applicable law, intellectual property or the rights of others. WELUX does not monitor, review, or modify the published Content but reserves the right to remove or disable access for any reason, including, but not limited to, Content that violates these Agreements in our sole discretion. WELUX can take these actions without prior notification to the user. The removal or disabling of access to the Content in question will be our sole discretion. We cannot guarantee the removal or disable of any Content that violates these Agreements.

WELUX is not responsible for the Content posted and does not endorse any opinion contained therein. If you believe that any Content violates intellectual property rights, please contact us using the e-mail address fabioc@welux.co.uk.    
 

Site guidelines

WELUX respects intellectual property rights and expects users to do the same. WELUX has established some ground rules that users must follow when using the Service to ensure that WELUX remains a product that all can use. Please follow these rules and encourage other users to do the same.

The following is not permitted for any reason:
 

  • copy, redistribute, reproduce, "extract", record, transfer, perform or publicly display, transmit or make available to the public any part of the WELUX Service or the Content, or make any use of the WELUX Service or the Content that is not expressly permitted under the Agreements or applicable law, or otherwise infringes the intellectual property rights (such as copyright) of WELUX Service, Content or any part thereof;

  • use WELUX Service to import or copy local files for which you do not have the necessary legal rights to do so in this way;

  • transfer copies of cached Content from an Authorised Device to any other Device by any means;

  • perform reverse engineering, decompile, disassemble, modify or create derivative works based on WELUX Service, Content or any part thereof, except where permitted by applicable law;

  • circumvent any WELUX material or copyright used by WELUX, its licensors or other third parties in order to protect the Content or Service;

  • sell, rent, subcontract or lease any part of WELUX Service or the Content;

  • circumvent any territorial restrictions applied by WELUX or its licensors;

  • remove or modify copyright, registered trademarks or other indications of intellectual property contained in or provided through the WELUX Service (including in order to hide or alter any indications of ownership or origin of any Content);

  • perform the "crawling" within WELUX Service, or use other automated means (including bots, scrapers and spiders) to collect information from WELUX.

 

Limitations and Variations of the Service


WELUX will make reasonable efforts to keep WELUX Service operational. However, some technical difficulties or maintenance operations can cause temporary interruptions from time to time. Within limits established by the law in force, WELUX reserves the right to modify or interrupt, periodically and at any time, and temporarily or permanently, functions of WELUX Service, with or without notice and without any liability to users, except where prohibited by law, for any interruptions, changes or terminations of WELUX Service or other related functions or functionality. In any case, WELUX is not responsible for any potential failure to view and receive emails due to service malfunctions or during maintenance periods.
 

Payments, Refund, and Returns


WELUX accepts credit/debit cards and major online payment methods. Using a specific method, the user expressly declares to be the owner or to have full rights of use.

 

WELUX allows the refunds and returns request in the following cases:

 

1) a cancellation of the 90 minutes session before 48h from scheduling.

2) in case of cancellation of 3/4 h sessions it is a partial refund before 72 h from scheduling.

3) in case the client is not happy with the service provided and or personal reasons, the cancellation has to be done within the first 3 sessions of 90 minutes to be eligible for a full refund.

4) in case of any service packs cancellation has to be done in the first quarter of the total duration of the pack and the refund is going to be half of the price.

 

WELUX does not provide for the acceptance of requests for refunds or returns other than the three cases indicated above. The user has the opportunity to contact us using our email address specifying the reason for the request and the products involved in the return/refund process. It will be our responsibility to provide instructions for accessing the requested return/refund. The user understands and accepts that the return shipping cost is at his own expense and does not apply to WELUX.
 

Term and cancellation
 

The Agreements will remain in force until terminated by the user or by WELUX However, the user understands and accepts that WELUX may at any time suspend or completely deny access to the services to any User without any written notice.
 

Warranty and Disclaimer


WELUX TRIES TO PROVIDE THE BEST SERVICE POSSIBLE. STILL, THE USER UNDERSTANDS AND AGREES THAT WELUX SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OR CONDITION OF ANY KIND. THE USER USES WELUX SERVICE AT YOUR OWN RISK. TO THE EXTENT PERMITTED BY APPLICABLE LAW, WELUX AND ALL CONTENT OWNERS MAKE NO WARRANTY AND DISCLAIM ANY WARRANTY OR CONDITION OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE. WELUX AND THE CONTENT OWNERS DO NOT WARRANT IN ANY WAY THAT WELUX SERVICE IS FREE OF MALWARE OR OTHER HARMFUL COMPONENTS. FURTHERMORE, WELUX MAKES NO INSURANCE AND DOES NOT WARRANT, ENDORSEMENT OR ASSUME LIABILITY FOR ANY THIRD-PARTY APPLICATION (OR RELATED CONTENT), USER CONTENT OR OTHER PRODUCTS OR SERVICES PUBLISHED OR OFFERED BY THIRD PARTIES OR THIRD PARTIES.
 

Limitations

THE USER AGREES THAT, TO THE EXTENT PROVIDED BY THE LAW IN FORCE, THE ONLY AND SOLE REMEDY FOR ANY PROBLEMS OR DISSATISFACTIONS WITH THE WELUX SERVICE IS TO FINISH THE USE OF THE SERVICE. EVEN IF WELUX ASSUMES NO LIABILITY FOR THIRD-PARTY APPLICATIONS OR THEIR CONTENT, AND EVEN IF THE RELATIONSHIP WITH SUCH THIRD-PARTY APPLICATIONS MAY BE GOVERNED BY SEPARATE AGREEMENTS WITH SUCH THIRD PARTIES, WITHIN THE LIMITS PROVIDED FOR BY LAW. OFFERED BY WELUX FOR ANY PROBLEMS OR DISSATISFACTIONS WITH THIRD-PARTY APPLICATIONS OR THEIR CONTENT CONSISTS OF UNINSTALLING AND / OR STOPPING USING SUCH THIRD-PARTY APPLICATIONS.

TO THE MAXIMUM LIMITS PROVIDED BY LAW, IN NO EVENT SHALL WELUX BE LIABLE FOR (1) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES; (2) ANY LOSS OF USE, DATA, BUSINESS OR GOODS (WHETHER DIRECT OR INDIRECT), IN ANY CASE ARISING FROM THE USE OR INABILITY TO USE THE WELUX SERVICE, THIRD-PARTY APPLICATIONS OR THE CONTENT OF THIRD-PARTY APPLICATIONS, REGARDLESS OF ANY LEGAL THEORY AND THE FACT THAT WELUX HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN WHERE A REMEDY DOES NOT OBTAIN THE EXPECTED RESULT; OR (3) ANY AGGREGATE LIABILITY FOR ANY CLAIMS RELATING TO WELUX SERVICE, THIRD-PARTY APPLICATIONS OR THIRD PARTY APPLICATION CONTENT OF VALUE IN EXCESS OF THE AMOUNTS YOU PAID TO WELUX DURING THE PREVIOUS TWELVE MONTHS IN THESE PERIODS. BY THE LAW IN FORCE.
 

Severability and waiver

 

Except as otherwise stated in the Agreements, where any provision of the Agreements is held to be invalid or unenforceable for any reason or to any level, such invalidity or inapplicability will not in any way interfere with or render invalid or unenforceable the remaining provisions of the Agreements, and the application of this clause will be imposed within the limits established by law.

Any failure to apply the Agreements or related clauses by WELUX or third-party beneficiaries will not cancel the right of WELUX or the third-party beneficiary to do so.

 

Indemnification

 

Within the maximum limits provided for by the law in force, the user agrees to indemnify and hold WELUX harmless from and in relation to damages, losses and expenses of any kind (including reasonable legal costs and fees) resulting from:

  1. The violation of this Agreement by the user.

  2. Any User Content.

  3. Any activity in which the user engages or performs through WELUX Service.

  4. The breach of any law or the User's rights of a third party.

 

Jurisdiction

 

WELUX operates in full compliance with the laws in force provided for by the UK legal systems. In this sense, any legal dispute or dispute will be resolved in the exclusive courts of London.



Contacts

 

For any questions about WELUX Service or the Agreements, users can contact us via our email address fabioc@welux.co.uk.  

Cookies Policy

GDPR COOKIE POLICY
 

According to the Data Protection Act (GDPR) and Data Protection Act 2018 (DPA), in order to make navigation on the site as easy as possible, the Data Controller uses portions of code installed in the browser, which assist him in providing the service according to the purposes described ("cookies"). This site can use the following types of cookies:

 

A. Essential technical cookies

 

These Cookies are necessary for the correct functioning of the Site. They allow the navigation of the pages, storage access credentials for faster access to the Site, keeping preferences and credentials active during navigation, and saving individual user sessions. Essential technical cookies allow us to provide the service.

 

B. Statistical and performance cookies

 

These cookies allow you to know how users use the site to evaluate and improve its functioning and better respond to user needs. We can track which pages are the most and most minor frequented through statistical and performance cookies, the number of visitors, the time spent on the site by the average user, and how they arrive. All information collected by these cookies is anonymous and not linked to the user's data.

 

C. Third-Party Cookies

 

This type of service allows interaction with additional features on the Site or other components based on external platforms. The information acquired by this Site through the user's interactions with these cookies is in any case subject to the settings relating to the management and protection of personal data of the single platform with which the Site interacts. We only use the technical cookies set up by Google Analytics to date.
 

 

User rights, denial and cancellation of the use of cookies
 

At any time, without the consent of third parties, the User can manage preferences relating to Cookies directly within their web browser and prevent or limit the use of this technology used by second and third parties.

 

Through the exact preferences of the web browser, the User can delete cookies already installed in the past, denying access to sensitive data. In this sense, the user could receive a limited service or even not receive the provision of services at all.


In the case of services provided by third parties, the User can also exercise his right to oppose the tracking by inquiring through the third party's privacy policy, expressed in our privacy policy. Independently from the provided information, the Data Controller informs the user about the use of Your Online Choices. Through this service, it is possible to manage the tracking preferences of most advertising tools.

GDRP Privacy Policy

Introductory Considerations


On 25 May 2018, the new General Data Protection Regulation (GDPR - General Data Protection Regulation) came into force. The objective of the European Union is to provide further protection to personal data, defined as "any information concerning an identified or identifiable natural person (so-called Data Subject)". This Privacy Policy provides users of this site with clear and detailed information on the processing of their data according to the General Data Protection Regulation (for potential EU-based users), Data Protection Act 2018 (the acting privacy regulation for the United Kingdom), and Personal Data Protection Code. In particular, by consulting this document, the reader will have the possibility to confer the set of data collected, the methods of their use, and the rights at his disposal regarding the protection of sensitive data.

Data Controller (Alias, Data Controller)
According to EU regulation 2016/679, aka General Data Protection Regulation, and Data Protection Act (DPA), for the WELUX site available at the URL https://www.welux.co.uk, Fabio Collini is the Data Controller for the processing of personal data collected on users of the site itself. For any information or notification regarding privacy, please refer to the company email
fabioc@welux.co.uk.     

 

Data collected through the website


The Personal Data object of WELUX's activity is related to the following categories: personal data about the user, email address including features and email providers in case of newsletter’s form subscription, metric data on the devices used (such as model, brand, operating system and a unique identifier for sending push notifications.)

 

Purposes and methods of processing 

WELUX will process the Personal Data for the exclusive purpose of carrying out the typical business operations. They include improving/providing the services, covering the tax purposes provided for by the law where the company is based, and for marketing/contact purposes. WELUX will operate according to this agreement, within limits and according to the procedures set out in the Privacy Law.

 

It, therefore, undertakes to:

1. a) Treat Personal Data lawfully, adopting all organizational measures proper to minimize the processing of only those Personal Data strictly necessary to execute Contracts or legal obligations correctly;

2. b) Process Personal Data following the information on the methods of processing Personal Data provided to Data Subjects through the information on the processing of Personal Data;

3. c) Verify that the Personal Data are accurate, relevant, complete and not exceeding the purposes for which they were processed. It includes the reporting in writing to third parties any needs to modify, update, correct or delete Personal Data and undertake to update them, modify, correct or delete them at their request.

The treatment will be carried out using IT and telematic tools. Such data will not be communicated or accessible to third parties except in the cases provided for by law. 


 

Third-Party Plugins/Resources

WELUX uses the following third-party plugins:

  • Facebook/Instagram: for marketing & advertising purposes. The user can consult their Privacy Policy here.

  • Google Analytics: for analytical and metric data collection/management purposes. The user can consult their Privacy Policy here.

 

Transfer of Personal Information 

  • Regarding the transfer of data to third parties, WELUX undertakes to follow and correctly apply the instructions dictated by the legislation, refraining from defining any methods or purposes of processing other than those imposed by the agreements with its customers. In other words, in complete agreement with the current legislation on data protection (EU 2016/679, art.13/14), any potential transfer to third parties will be requested from time to time by the user concerned, who may object and deny your consent except in the following cases:
     

  • Transfer upon request for legal proceedings, legal acts, judicial and/or police investigations.

  • Transfer for documents and information required by the police.

  • Transfer to our partner for the correct provision of the service offered.

 

Data Retention 

 

WELUX collects customer data to provide its services and retains this information for the duration of the contracts or at the latest until the end of the year of operations to fulfil tax purposes. Furthermore, WELUX retains the data for a period after the termination of contracts only and only in relation to regulatory, tax, insurance and other requirements in the places it operates. Once this information is no longer necessary for the provision of services, we take measures to prevent access or use of this information for purposes other than security, fraud prevention and detection. In any case, we do not take legal responsibility for any unwanted access or any hacking activity by third parties.

 

The data is stored exclusively in electronic and non-paper formats.
 

User rights in accordance with the GDPR and DPA

The end-user has the right, following current legislation, to exercise one or more options from those described below:

  • Right of withdrawal: the end-user has the full right to request the complete termination of the consent of the data collected by us at any time and without giving a reason.

  • Right to be forgotten: the end-user has the full right to request the complete cancellation, from any media, of their data collected by us, without providing any express reason. By exercising this action, he understands that the provision of our services may be subject to limitations or may be completely denied.

  • Right of rectification and access to data: the end-user has the full right to check at any time, the set of data that the company has collected on it. Additionally, he can request the rectification and modification of the data collected (for example, following a change of domain or method of telephone/e-mail contact).

  • Right to request support from the Irish Privacy Guarantor: the end-user has the right to request permission and additional information from the Privacy Guarantor, available at https://www.privacyshield.gov/welcome


 

How to exercise your rights

When declaring the Data Controller, the user can exercise their rights set out above directly by contacting us using the e-mail address fabioc@welux.co.uk

 

Last updated on 07 March 2022.

bottom of page